Tech Support

Chat with us

We’ve added an online chat client to the website.  You will be able to see if one of us is online and chat directly.

One thing,  you must be running the latest version of flash (v10 or better) for it to work.  If the client shows “Connection failed” this could be the problem.

Kelley and Laura

Interested in Buying an HDTV??

This handy guide might help you out some.

Giz Explains: How to Buy an HDTV Like a Pro

Interesting read about fake antivirus programs

You can read the article here (ars technica):  Report: Fake antivirus programs claim 30 million victims

More Google Chrome Info

Since I’ve been playing around with Google Chrome the past few days, I have noticed a problem.  It seems to really thrash the hard drive periodically.  It has gotten to the point of grinding my system to a halt more than once.

Google Chrome EULA Troubles

Quite a hubub has been stirred up by the EULA (End User License Agreement) associated with Google’s new Chrome web browser.

Here’s the troublesome part:

11.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. 

I’m not sure how I feel about this particular line “…you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services…”  Many have already noted that this seems to be same EULA boilerplate that Google uses for their Google Docs line (spreadsheet, writer etc) - so this is most likely just boilerplate text that they stuck on Chrome without really thinking about it.  If this sort of thing bugs you, then you should probably hold off on using the Chrome browser for the time being.

At any rate, this whole business will most likely get clarified soon, as much press (mostly bad) that it is getting.  My gut tells me that this part will probably disappear from the EULA as the bad publicity really gets going.

I’ll keep everyone posted.

Kelley

Introducing Google Chrome

Google, in it’s bid for complete world domination, has released their own web browser, Google Chrome.

You can get it here.

I’ve been using it this morning and so far, I have to say I really like it.  It is fast - really, really fast!  It has an extremely clean and uncluttered interface (like most of Google’s apps).  There are, however, a couple of things to keep in mind if you want to try it.  

Number one.  It is Beta software.  This means there may be bugs.  Having said that, most of Google’s beta software is better than some companies’ release versions.

Number two.  No adblocking/add-ons (yet).  If you use Firefox and it’s add-ons (especially Adblock) you may miss the customizations that you may have running.

All in all, so far so good.  With a tweak here and there this could become by primary web browser.  For speed’s sake alone it will remain installed.  It’s good and knowing Google, it will only get better.

Kelley

IE 7 Help

If you’ve downloaded the new Internet Explorer 7 and are feeling a little lost…I have a couple of tips for you…

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